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Chapter 32 –  Operations Security and Production Controls
     Myles Walsh
     M. E. Kabay, PhD, CISSP

Chapter Contents:

   32.1    Introduction
   32.1.1    What Are Production Systems?
   32.1.2    What Are Operations?
   32.1.3    What Are Computer Programs?
   32.1.4    What Are Procedures?
   32.1.5    What Are Data Files?
   32.2    Operations Management
   32.2.1    Separation of Duties
   32.2.2    Security Officer or Security Administrator
   32.2.3    Limit Access to Operations Center
   32.2.3.1    Need, not status, determines access
   32.2.3.2    Basic methods of access control
   32.2.3.3    Log in and badge visitors
   32.2.3.4    Accompany visitors
   32.2.4    Change-control Procedures from the Operations Perspective
   32.2.4.1    Moving new versions of software into production
   32.4.1.6    Backout and recovery
   32.2.4.2    Using digital signatures to validate production programs
   32.2.5    Using Externally Supplied Software
   32.2.5.1    Verify digital signatures on source code if possible
   32.2.5.2    Compile from source when possible
   32.2.6    Quality Control versus Quality Assurance
   32.2.6.1    Service-level agreements
   32.2.6.2    Monitoring performance
   32.2.6.3    Monitoring resources
   32.2.6.4    Monitoring output quality
   32.3    Providing a Trusted Operating System
   32.3.1    Creating Known-Good Boot Medium
   32.3.2    Installing a New Version of the Operating System
   32.3.3    Patching the Operating System
   32.4    Protection of Data
   32.4.1    Access to Production Programs and Control Data
   32.4.1.1    Users
   32.4.1.2    Programming staff
   32.4.1.3    Operations staff
   32.4.2    Separating Production, Development, and Test Data
   32.4.3    Controlling User Access to Files and Databases
   32.5    Data Validation
   32.5.1    Edit Checks
   32.5.2    Check Digits and Log Files
   32.5.3    Handling External Data

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